The customer is always right. I found out about this idea soon after I started working as a hostess, and then moved up to be a cocktail waitress, bartender, and food server. I did this work because the managers offered me the job on the spot, and, I took home quite a bit of tip … Read moreWhat To Do About Sexual Harassment When The Customer Is Always Right
In 2009, Michael Lynn, a professor of food and beverage management at Cornell University, published a study that found that waitresses in the U.S. with blond hair, smaller waists, and larger breasts received higher tips than women without those traits. His findings circulated among restaurant hiring teams and managers eager to jack up sales in the $799 … Read moreWhy Sexual Harassment Rates Are So High in the Restaurant Industry
How are you doing today, sir? Dining in, or placing a to-go?” asks a cheery waitress. “Eating in,” a man in his late 20s replies. We are in a casual dining restaurant off a highway in eastern Michigan, Friday, mid-afternoon. Above him, televisions blare; behind him, squeaky-looking booths are starting to fill up. The man … Read more‘You will be sexually harassed’: just one of the perils of working for tips
Recently tipping in the restaurant industry has been the subject of two national opinion polls, both of which suggest the public is divided on the ingrained social practice that is tipping. In early May, the CBC conducted an online poll asking, “Is it time to end tipping?” Only about 12 percent said No, while over 40 percent … Read moreDependence on tips leaves women workers vulnerable to sexual harassment